Here at Desert View Animal Hospital, we take great care to keep our facility clean to control the infectious animal diseases we currently deal with every day. However, in response to COVID-19, we are increasing our cleaning of commonly used/touched surfaces such as door knobs, benches, etc. with products that are capable of killing the COVID-19 virus.
If you would prefer to check in and wait in your vehicle until we are ready for your pet, we will come out to get you in order to minimize time in the reception area. We will then be able to take you into a clean exam room immediately.
We will also be offering free pickup and return of your pet if you are sick, quarantined, or for those that are at high risk of complications of COVID-19 (such as the elderly or those with compromised immune systems). If you have a scheduled appointment or a sick furbaby and wish to take advantage of this service, please let us know. Please give 24 hours notice for scheduled appointments, dentals and surgeries or as much notice as possible for urgent and emergency situations. Payments arrangements must be made when the pick-up is scheduled. Please be available by phone for our doctor to contact you about your pet while they are at Desert View Animal Hospital. We apologize but we are only able to offer this service to those living in Rock Springs.
We understand the nature of infectious diseases and are working hard to keep our clients, patients, and staff safe during this difficult time.
Thank you for trusting us to care for your furbaby!
For further information regarding COVID-19 and your pet, we suggest the AVMA COVID-19 FAQs for Pet Owners: https://www.avma.org/sites/default/files/2020-03/covid-19-faq-pet-owners_031620.pdf.